- if you have symptoms, stay at home for 7 days
- if you live with other people, they should stay at home for 14 days from the day the first person got symptoms
If you live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days.
If you have to stay at home together, try to keep away from each other as much as possible.
Read our advice about staying at home.
The guidance is changing on a daily basis. Please latest guidance, check
Read the NHS advice about staying at home.
- you feel you cannot cope with your symptoms at home
- your condition gets worse
- your symptoms do not get better after 7 days
Use the 111 coronavirus service
Only call 111 if you cannot get help online.
Further Information is available at gov.uk/coronavirus
CHANGES TO HOW WE WILL BE PROVIDING SERVICES
Do not call the GP surgery unless you need to. The surgery phone lines are facing high demand.
As first port, please register and use eConsult or use NHS 111 online tools to see if you can self manage first. eConsult is an online automated consultation tool to provide tailored health advice and can allow you to book a telephone appointment with a doctor if it determines this is still necessary.
DO NOT attend the surgery for any reason unless you have been advised to.
To request telephone consultations/request prescriptions/ check your results, please do so via NHSapp
The identification process can occur completely online and you do not need to come
into the surgery to do this.
For patients that are unable to use these online tools, and all self care measures
have been exhausted or your symptoms are worsening or you have a significant
health concern, please call the surgery. All appointments have been switched to
telephone/video consultations and only patients that really need to be seen
face to face after being assessed on the phone by a Clinician will be.
The practice will continue to have processes to ensure childhood immunisation and
other essential care continues. If you are seen at the surgery your Clinician may
need to wear gloves, gown and mask so do not be alarmed.
We will no longer be issuing printed prescriptions, and all prescriptions will be sent electronically to your pharmacy to limit/stop footfall to the surgery. If you have
not been setup electronically with your pharmacist, you will be asked on the
telephone for your nominated pharmacy so that your prescription can be sent electronically there.
You can also put your requests in via NHS app or website form
FITNESS TO WORK NOTE REQUESTS:
You can self-certify if unwell for than a week and do not need a doctors note.
With Coronavirus self isolation guidance, if you are required to provide a note to stay at home, NHS111 Online should be able to provide one for you. This is currently development and will be made available soon.
If you need a fit note for other reasons, submit the request on the prescription request form in the additional section (please fill in "nil" for name of medication).
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