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Appointment & Referral Systems

Image showing appointment on calendar


The Practice runs the following appointment systems:

  1. Routine
  2. Same day - Emergency, Urgent Medical Conditions
  3. Telephone consultations

Appointments can be booked using by telephone, in person or for those aged 18+ using online access.

To apply for online access, please complete the Online Access Application Form and return to reception desk with photo ID.

Routine Appointments

Are for 10 minutes booked in advance by patients to see a Clinician i.e GP, Nurse or Health Care Assistant.

A GP 10 minute appointment is to discuss 1 medical problem, in very few cases the GP may discuss a 2 medical problem if it can be dealt with quickly.

Same Day Appointments

Are booked on the day of the appointment for 10 minutes . Receptionists will ask the patient for the reason for wanting these appointments.

  • NOT FOR: Referrals, Prescription renewals etc

Telephone Consultations

The Doctor on Duty will return calls from patients where an appointment is not required. If the Doctor's diagnosis requires the patient to be brought in for the Doctor to examine the Doctor will make this decision on the day.

We ask patients booking for this appointment to be available to take the Duty Doctor's call.

Referral System

The Practice aim to process patient's referral letters within 7 days of seeing the GP.

Most referrals are sent to the Enfield Referral Service where all referrals are looked at by medical professionals and forwarded to the appropriate Hospital or Medical Team for further care.

If for any reasons, patients require a password for Choose and Book Appointments that you have been sent, please direct your query to the Enfield Referral Service Team on 0203 688 2188.

At this stage of the referral process, the practice does not have the means of issuing the passwords.

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